Mon - May 1, 2006

Letter of Complaint


[Proper headings, dates, and indentation will appear on all correspondence.]

Dear Sir or Madame:

On the seventh of this month, I placed a morning order through your online floral shop. I requested your same-day delivery service, hoping to surprise a friend for her birthday. At the end of the day, I discovered an email from you saying that my order had been cancelled because the specified bouquet could not be created for the advertised cost. I was further informed that I should re-order the same bouquet at a higher price. Not only did my friend fail to receive the flowers I had hoped and expected to offer her on her special day, I was left with a very unfortunate impression of your business practices. Consequently, I am writing to express my concerns and to request that you put this matter right.

Posted at 06:25 PM     Read More  

Thu - May 4, 2006

Letter of Inquiry


[Proper headings, dates, and indentation will appear on all correspondence.]

Dear Sir or Madame:

Recently I began intensive genealogical research of my mother's family. Bearing the last name Barton, they are reputed to have lived in the state of Massachusetts since the early-eighteenth century. I seek your assistance in my endeavor to verify this claim.

Posted at 03:00 AM     Read More  

Tue - May 2, 2006

Thank-You Note


[Proper headings, dates, and indentation will appear on all correspondence.]

Dear Annette,

Your delightful package arrived yesterday afternoon. What a wonderful surprise! Thank you so much for your thoughtfulness in sending such marvelous and useful things for our new home. You've spoiled us--which doesn't bother us a bit!

Posted at 09:27 PM     Read More  

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